3 Tips for Hiring a Carpet Cleaner


With many carpet cleaners serving the Covington area, how do you know if you are hiring the RIGHT one for you?
Here are a few tips to help narrow your list of potential companies to hire*. 

Did you know that almost half (48%) of your friends and neighbors found their last carpet cleaner by referrals from people they know?  If you have asked around your circle of friends, family and neighbors, you have a great start, but you shouldn’t stop there.

    1. Check Online ReviewsCovington_Infographic_final_FULLIMAGE

      You can find online reviews of just about any carpet cleaner out there, which can be helpful, overwhelming and misleading all at the same time.  Click here to read some guidelines for wading through the reviews to get closer to the truth.

    2. Ask for References

      Once you have done some online review homework, call the company (or companies) directly and ask them for at least two references for clients they have completed a job for within the past month.  Companies of all sizes experience change in management, change in staff, and a variety of other factors that a reference from even six months ago might not be privy to.  Click here to see a few questions you should consider asking the carpet cleaners’ references.  

    3. Ask This Important Question

      Where will you dump the dirty water?” Finding out where your carpet cleaner will be disposing of the dirty waste materials from cleaning your flooring or furniture is very important. In fact, improper disposal is ILLEGAL.

      The Answers
      Some carpet cleaners have a tank on their vehicle that collects the dirty waste materials through a hose while cleaning your home.  Others do not have a tank and typically dispose of the dirty waste materials at your home.  See the table below to determine the answers you should be looking for.


        Carpet Cleaner HAS TANK    Carpet Cleaner HAS NO TANK 

      "We empty the tank at an approved location that accepts dirty waste   materials, such as an RV dumpsite or the wastewater treatment plant."

      "We empty the dirty wastewater into   your toilet or other floor drain in your home, basement or garage." 


      "We dump the tank...

          • Into the street
          • Into a storm drain
          • Into a holding pond
          • Behind our office building
          • Anywhere except an RV dumpsite or waterwater treatment plant."

      "We run a hose into the street, driveway, or your lawn." 

      Carpet cleaning wastewater isn’t just water. It can contain, hair, sand, dirt, small bits of plastic, carpet fibers, animal urine and feces and the chemicals used in the cleaning process. If the dirty waste materials are not disposed of properly, the pollutants could enter our local streams and ultimately Puget Sound. Even “green” or “biodegradable” cleaning products can cause harm to local water quality.

      We need to stop carpet cleaning companies from illegally disposing of their dirty waste materials, together! By asking this one question of your carpet cleaner before you hire them, you will become an important to improved water quality in our community. 

      *The information provided on this webpage is provided for informational purposes only, and in no way, holds the City of Covington responsible for any actions resulting from hiring or the process of hiring a carpet cleaner or any other company by using these tips.